Your satisfaction is our priority at ActiveFeet. If you are not fully satisfied with your purchase, our return policy aims to make the process easy and clear.

Return Timeframe
You may return eligible items within 30 days from the date you received your order.

Returned products must be in their original, unused condition with all packaging and tags intact.

Personalized products cannot be returned unless they arrive damaged or defective.

Return Process
Please contact our customer support to initiate a return:
Email: [email protected]
Phone: +1 (766) 555-3523

Provide your order details and reason for the return.

Upon approval, send the item back to the return address we provide. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Refund Details
Refunds will be processed after the returned item is inspected and approved, usually within 7-10 business days.

Refunds will be made to your original payment method.

Shipping charges are non-refundable except in cases of error or defective merchandise.

Exchanges and Replacements
To exchange an item, please return the original item for a refund and place a new order for the replacement.

Damaged or Incorrect Items
If your order is received damaged or incorrect, contact us immediately with supporting photos for a replacement or full refund.

For assistance with returns, please contact us at:

Email: [email protected]
Phone: +1 (766) 555-3523